Terms and conditions of use

Terms of Use of the Online Store

1. General Provisions

Welcome to our online store. These Terms of Use govern the relationship between the store owner (hereinafter – “Store”) and the website users (hereinafter – “Customers”). By using our website, you automatically agree to these terms.

2. Registration and Account

  • Creating an account is not required to place an order, but it allows you to track orders and receive news updates.

  • The user is responsible for keeping their account information and password secure.

  • The Store reserves the right to block an account in case of rule violations.

3. Placing an Order

  • All orders are placed through the website.

  • An order is considered confirmed after the Store receives the order notification and confirms product availability.

  • The Store reserves the right to refuse service if there is doubt about the accuracy of the information provided or the feasibility of fulfilling the order.

4. Prices and Payment

  • All prices are indicated in euros (€) and include taxes unless otherwise stated.

  • Payment can be made using the methods available on the website (cards, electronic payments, etc.).

  • The Store is not responsible for fees charged by payment systems.

5. Delivery

  • Delivery is carried out according to the information on the website in the “Delivery” section.

  • Delivery times are approximate.

  • The Store is not responsible for delays caused by third-party courier services.

6. Returns and Exchanges

  • Returns and exchanges are carried out in accordance with legislation and the Store’s return policy (see “Product Returns” section).

  • Products must be returned in their original packaging along with purchase documents.

  • Cosmetic products are non-returnable and cannot be exchanged.

7. Liability of the Parties

  • The Store makes every effort to ensure the website and delivery function properly but is not responsible for technical failures, errors in product information, or delays caused by third parties.

  • The user is responsible for the accuracy of the information provided.

8. Intellectual Property

  • All website materials (texts, images, logos) are the property of the Store or protected by copyright.

  • Use of website materials without the Store’s permission is prohibited.

9. Personal Data

  • The Store processes personal data in accordance with the privacy policy.

  • The user agrees to the processing of their data when placing an order or registering.

10. Final Provisions

  • These terms are governed by the laws of Latvia.

  • Any disputes are to be resolved through negotiations, and if not possible – in a Latvian court where the Store is located.

  • The Store reserves the right to modify the terms. The current version is published on the website.